Digital Workplace Solutions Specialist

6 days ago

Vellore, Tamil Nadu, India beBeeAtlassian Full time ₹ 14,00,000 - ₹ 17,00,000

Job Title: Digital Workplace Solutions Specialist

About the Role:

We're seeking a seasoned Atlassian expert to join our team. As a Digital Workplace Solutions Specialist, you'll collaborate with Senior Technical Management, Product Owners, and Project Managers to design, implement, and deliver service improvements without unnecessary investment in new products.

Key Responsibilities:

  • Develop, design, and implement requirements in collaboration with cross-functional teams.
  • Deliver impactful service improvements by working smarter and leveraging existing tools.
  • Improve alignment of Technology solutions with Operational areas to focus on practical delivery of solutions architecture.
  • Act as a Subject Matter Expert ('SME') for Atlassian Jira and Confluence, providing best practice advice to users.
  • Evaluate, diagnose, research, analyze, and provide solutions to complex problems encountered.
  • Plan and assess new upcoming features on cloud platforms, communicating benefits to users.
  • Adhere to Security Policy surrounding platform standards and provide engineering solutions as directed.
  • Match operational requirements in the delivery of services around standards and engineering.
  • Own and manage user access permissions per security guidelines.
  • Ensure effective communication across departments and geographically dispersed teams.

Required Skills and Qualifications:

  • Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.
  • Considerable experience in integrating Jira and Confluence with third-party tools.
  • Proficient in cost optimization by identifying and substituting unnecessary plugins with cloud-native features.

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