Database Services Technical Lead
4 weeks ago
Job Title: Database Services Technical Lead
Job Summary:
Hitachi Systems India Private Limited is seeking a highly skilled Database Services Technical Lead to join our team. As a key member of our presales team, you will be responsible for providing technical support to our sales team and prospective clients, ensuring customer satisfaction through online and in-person engagement.
Key Responsibilities:
- Minimum 5 years of experience in database administration, including SQL and NoSQL databases
- Proven experience with Unix/Linux/Windows operating systems
- Understanding of cyber security customer concerns and how Spinnaker addresses them
- Experience in a customer-facing role, such as consultant, solutions engineer, or solutions architect
- Providing pre-sales technical support to the sales team and prospective clients
- Acting as a technical resource for sales and marketing
- Contribute to the development and delivery of high-quality technical presentations and/or demonstrations
- Be able to articulate Spinnaker's technical approach to support, while developing actual examples of this support approach
- Understand Spinnaker's pricing model
- Understand basic Oracle licensing principles and be able to articulate them to prospects
- Develop and run proof of concept engagements with prospects with assistance from the delivery organization
- Excellent communication skills are required, as many engagements are at C-Levels at the customers
- Attend conferences, symposiums, and exhibitions and speak with prospective customers about Spinnaker
- Assist sales with the creation of the scoping/solution sections of proposals, as well as RFP responses
- Demonstrated ability to capture and document all relevant details pertaining to a support issue or request
- Ability to be successful in a team environment
- Excellent soft-skills, including communication, coordination, and negotiation
- Excellent problem-solving skills, with the ability to listen and work with customers to fully understand their problems or gaps and provide the best possible solution
- Positive thinker, confident, presentable, enthusiastic, resilient, and team player
- Ability to present technical information to a varied audience over the phone
Qualification: Any Graduate
Experience: 5 - 8 Years
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