Database Services Technical Lead

4 weeks ago


Mumbai, Maharashtra, India HITACHI INDIA PVT. LTD Full time

Job Title: Database Services Technical Lead

Job Summary:

Hitachi Systems India Private Limited is seeking a highly skilled Database Services Technical Lead to join our team. As a key member of our presales team, you will be responsible for providing technical support to our sales team and prospective clients, ensuring customer satisfaction through online and in-person engagement.

Key Responsibilities:

  • Minimum 5 years of experience in database administration, including SQL and NoSQL databases
  • Proven experience with Unix/Linux/Windows operating systems
  • Understanding of cyber security customer concerns and how Spinnaker addresses them
  • Experience in a customer-facing role, such as consultant, solutions engineer, or solutions architect
  • Providing pre-sales technical support to the sales team and prospective clients
  • Acting as a technical resource for sales and marketing
  • Contribute to the development and delivery of high-quality technical presentations and/or demonstrations
  • Be able to articulate Spinnaker's technical approach to support, while developing actual examples of this support approach
  • Understand Spinnaker's pricing model
  • Understand basic Oracle licensing principles and be able to articulate them to prospects
  • Develop and run proof of concept engagements with prospects with assistance from the delivery organization
  • Excellent communication skills are required, as many engagements are at C-Levels at the customers
  • Attend conferences, symposiums, and exhibitions and speak with prospective customers about Spinnaker
  • Assist sales with the creation of the scoping/solution sections of proposals, as well as RFP responses
  • Demonstrated ability to capture and document all relevant details pertaining to a support issue or request
  • Ability to be successful in a team environment
  • Excellent soft-skills, including communication, coordination, and negotiation
  • Excellent problem-solving skills, with the ability to listen and work with customers to fully understand their problems or gaps and provide the best possible solution
  • Positive thinker, confident, presentable, enthusiastic, resilient, and team player
  • Ability to present technical information to a varied audience over the phone

Qualification: Any Graduate

Experience: 5 - 8 Years



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