Data Analyst

1 week ago

Chandigarh, Chandigarh, India HRS Group Full time
About HRS Group

HRS Group is a leading technology-driven company redefining corporate travel and lodging with a focus on efficiency, sustainability, and user satisfaction.

Job Description

We are seeking a highly motivated Data Analyst to join our central product performance team to lead the setup and measurement of key performance metrics across all platforms within HRS Group.

Key Responsibilities
  • Create a framework for defining, measuring, and monitoring product metrics across all HRS platforms.
  • Develop a user interaction and engagement tracking framework for each platform and across the HRS value proposition and platforms, targeting key customer personas, product opportunities derived from persona needs, and HRS' business objectives.
  • Perform detailed analyses of product metrics and user feedback across in-session, post-session, and omni-channel engagements to uncover actionable insights.
  • Embed the measurement framework into an Augmented Analytics stack supporting problem identification, idea validation, usability testing, advanced user behavior insights, measuring product progress, and informing future decisions.
  • Condition the Augmented Analytics stack to support Augmented Intelligence in the HRS platforms to leverage machine intelligence in the automation of user processes and decisions.
  • Oversee the product metrics processes on a weekly, monthly, and quarterly basis through structured reports and insights as well as well-defined ceremonies involving key stakeholders.
  • Collaborate with Product Managers and the Product Leadership team to help define the process to make data-driven product decisions, including opportunity sizing and measuring value delivered.
  • Identify insights and opportunities through exploratory analysis, including trend assessment, cohort analysis, funnel analysis, user flow evaluation, and user feedback.
  • Develop persona profiles, identify predictive product demand and inventory intents, and create actionable recommendations to the product experience.
  • Ensure consistency in internal instrumentation and taxonomy to maintain robust data foundations and accurate tracking.
  • Ensure Data Security and adequate Cost-Benefit in the systems and processes owned and supported by the team.
Requirements
  • Minimum of 5 years of experience in user-facing digital product analytics or a similar analytical role, with a focus on quantitative analysis of large datasets.
  • Advanced experience with cohort analysis, funnel analysis, and user flow tracking.
  • Advance knowledge of experimentation techniques like multi-variate testing and A/B Tests as well as Causal Inference.
  • Proficiency in working with web analytics frameworks and tools, SQL, and Python; additional programming languages are a plus.
  • Experience in leveraging AI in identifying user behavior, demand, and intent, and in deriving predictive insights and informing product decisions.
  • Proven track record in optimizing and building Product-Led Growth (PLG) lifecycle metrics.
  • Demonstrable advanced level experience of using R/Python, SQL, Tableau (or similar) for data analysis, structuring, transforming, and visualizing big data.
  • Skilled at translating data into compelling stories to guide decision-making among diverse stakeholders.
  • Experience in creating and maintaining product taxonomies.
  • Demonstrates humility, positivity, and a strong customer-centric approach.
  • Familiarity with advanced data visualization techniques and tools (PowerBI, Micro Strategy).
  • Strong organizational skills and attention to detail in maintaining data accuracy and integrity.
  • Excellent verbal and written communication abilities in stakeholder management.
About the Role

This is an exciting opportunity to join a global network of a united and mutually responsible 'Tribe of Intrapreneurs' that is passionately dedicated to renewing the travel industry and reinventing the ways how businesses stay, work, and pay.

Our entrepreneurial-driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey.

You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter, and more sustainable.

What We Offer

The attractive remuneration is in line with the market, and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include an annual or multi-year bonus.

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