Senior Clinical Operations Manager

4 weeks ago


Bengaluru, Karnataka, India Staffi5 Full time
Job Summary

Staffi5 is seeking a highly skilled and experienced Senior Clinical Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing and growing our pool of nurses and GDAs, ensuring month-on-month expansion to meet operational needs.

Key Responsibilities
  • Manage and grow the pool of nurses and GDAs, ensuring month-on-month expansion to meet operational needs.
  • Ensure thorough competency checks for new carers joining the pool to maintain high standards.
  • Organize and conduct training sessions for caregivers both in-person and virtually, ensuring they are well-prepared for their roles.
  • Perform virtual assessments of caregivers as needed to ensure quality care.
  • Oversee the implementation of relevant technology and train staff to effectively use new tools and systems.
  • Regularly gather feedback from deployed caregivers to improve services and address any concerns.
  • Ensure all caregivers have valid degrees and licenses/educational certificates and clean background records before they are deployed to an elder's place.

Requirements
  • 5+ years of experience in clinical operations, clinical trainings, or a related field.
  • Ability to communicate effectively and compassionately with elders and their families.
  • Strong network of Nurses & GDAs.
  • Respectful of individuality and diversity, with the ability to build trust, engage caregivers, and solve problems creatively.
  • Energetic & Self-Motivated: A proactive approach to understanding the business and industry, along with high energy and motivation.
  • Confident, well-groomed, and capable of handling multiple demands.

Benefits
  • An incredible team of smart and supportive people.
  • A competitive compensation package, including attractive health and accidental insurance.
  • Amazing variable components (Retention, incentives, etc.).


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