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Operations Product Owner
1 week ago
Zeno Health seeks an experienced Operations Product Owner to develop and deliver key products that improve operational efficiency, increase rider utilization, and reduce delivery costs. As a cross-functional role, this position requires strong program management skills, effective collaboration, and a data-driven approach to decision-making. The ideal candidate will own product outcomes and work closely with stakeholders to ensure successful delivery and continuous improvement.
Key Responsibilities:
- Develop and Deliver Products: Create products that achieve key operational outcomes: on-time delivery rate, rider utilization, and delivery cost efficiency for quick-commerce operations.
- Cross-Functional Collaboration: Lead cross-functional Go-To-Market (GTM) efforts for products and manage program execution throughout. Collaborate with engineering, design, operations, and business teams to ensure alignment and successful product delivery.
- Data Analysis and Reporting: Use data to tell compelling stories around the Last-Mile Delivery (LMD) charter. Present insights to the team for feedback, iteration, and continuous product improvements. Regularly measure and report on progress towards product goals.