Community Professional

7 days ago

Varanasi, Uttar Pradesh, India beBeeManager Full time ₹ 6,00,000 - ₹ 12,00,000

Job Overview

We are seeking a skilled professional to join our team as a Community Manager.

Key Responsibilities:

  • Member Engagement
    • Serve as the primary point of contact for members, addressing their needs and concerns with empathy and professionalism.
    • Build and nurture strong relationships with members by actively understanding their requirements and feedback.
  • Tours & Onboarding
    • Conduct informative tours for potential clients, showcasing the facilities and membership options.
    • Lead the onboarding process for new members, providing orientation and helping them integrate smoothly into the community.
  • Community Development & Engagement
    • Plan and organize networking events, workshops, and social gatherings to encourage collaboration and meaningful connections among members.
    • Foster an inclusive, positive, and supportive culture that celebrates diversity and engagement.
  • Space & Operations Management
    • Oversee day-to-day space operations, including reservations, vendor coordination, and resource allocation.
    • Ensure the facility remains clean, fully functional, and well-maintained at all times.
    • Manage membership contracts and record-keeping to support smooth operations.
  • Marketing & Promotion
    • Collaborate with the marketing team to design and execute campaigns that attract new members and drive engagement.
    • Actively promote events, programs, and community updates through various communication channels.
  • Reporting & Analytics
    • Track and analyze data related to occupancy, space utilization, and member satisfaction to inform decision-making.
    • Prepare detailed reports and share insights with management to support operational improvements.
  • Conflict Resolution
    • Proactively identify and address member concerns with professionalism and tact.
    • Mediate conflicts and resolve disputes in a constructive manner to maintain a respectful environment.

Qualifications:

  • Strong communication and interpersonal skills to build relationships with diverse members.
  • Organizational skills to manage multiple responsibilities and priorities.
  • Knowledge of industry trends, community management best practices, and facility management.
  • Ability to work independently and as part of a team in a fast-paced environment.

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