Claims and Compliance Specialist

5 days ago


Gurgaon, Haryana, India Delhivery Full time

Job Overview:

Delhivery is looking for an experienced Insurance Associate to manage and process insurance claims efficiently and accurately. The successful candidate will be responsible for collecting and compiling information from various teams, liaising with surveyors, brokers, and insurers, and performing cash reconciliation and investigation reports.

Main Responsibilities:

  • Process and manage insurance claims including Marine, Flood, Fire, Property, Employee Infidelity, Cash Theft, Stock Theft, and Burglary claims.
  • Collaborate with surveyors, brokers, and insurers to maintain KPIs.
  • Conduct cash reconciliation and prepare investigation reports.
  • Address day-to-day insurance-related tasks and queries from different departments.
  • Update and maintain the claims MIS regularly.
  • Review the Fixed Asset Register (FAR) monthly and arrange for necessary endorsements.
  • Servicing insurance policies with brokers and insurers to ensure they are up-to-date.
  • Analyzing claims data and preparing detailed management reports.
  • Working on Nat Cat claims and ensuring timely processing.
  • Collecting and analyzing the stock statement and preparing the stock declaration on a monthly basis.
  • Collecting transit data and preparing the marine declaration on a monthly basis.

Qualifications:

  • Bachelor's degree in Insurance, Finance, Business Administration, or a related field.
  • Claims management or surveyor background required.
  • Professional certification in insurance AIII is preferred.
  • At least 5 years of experience in insurance management or a related role.
  • Strong knowledge of insurance policies, claims processes, and industry regulations.
  • Excellent analytical and problem-solving skills.
  • Proficient in using MS Office Suite.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and strong organizational skills.


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