
Senior Network Engineer
14 hours ago
Reporting To: Manager, Engineering Department
People: Matrix Management of a Team of Engineers
Role Summary:
- Design and implement complex network infrastructure for customers, supporting WAN, LAN, WLAN on multi-vendor networks.
- Develop and maintain detailed documentation for network implementations, including change approval processes.
- Provide technical guidance and coaching to engineers in the team to ensure high-quality services are delivered to customers.
- Lead the definition of strategies required to deliver complex projects.
- Manage project deliverables for complex customer designs and implementations.
- Analyze complex incidents and act as escalation engineer for internal teams and clients.
- Support fourth-level operations as part of the Incident and Problem Management Process.
- Develop processes for other engineers to follow, ensuring successful delivery of solutions.
Requirements:
- Bachelor's degree or equivalent experience.
- Two or more technical certifications at associate or professional levels related to networking.
- Technical knowledge and experience with Juniper JNCIP or JNCIE level, focusing on WAN, LAN, WLAN.
- Technical knowledge and experience with Aruba Central, Aruba switches, and Aruba WLAN highly beneficial.
- Technical knowledge and experience with Mist dashboard and WLAN also highly beneficial.
- Technical knowledge and experience with Cisco CCNP or CCIE level on WAN and LAN beneficial.
- Fluent English communication skills, both written and verbal, essential for success in this role.
Experience:
- 8+ years of technical experience in designing and implementing large-scale customer networks.
- Experience within telecommunications organizations or international companies would be advantageous.
- Ability to work effectively in a multicultural environment, with international customers and time zones.
- Ability to provide guidance and coaching to other engineers at a technical level.
Other Requirements:
- Excellent interpersonal, written communication, and presentation skills.
- Flexible work attitude, willing to work irregular hours when required, while maintaining a healthy work-life balance.
- Ability to cope with the complexities of large company environments.
- Professional-level personal and business communication, from operational engineering to customer technical contacts.
- Ability to work autonomously, proactively, and reactively.
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