Procurement Coordinator

4 days ago


Tiruchi, Tamil Nadu, India beBeeOrder Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Title: Order Management Specialist

We are seeking an experienced Order Management Specialist to join our team.

  • Process email Purchase Orders from end users through Salesforce and SAP.
  • Retrieve orders from partner portal and process into SAP.
  • Verify pricing against customer contract or approved discount matrix.
  • Verify availability of product.
  • Coordinate with Purchasing to determine lead times when supply is not available.
  • Exercise discretion to prioritize product allocations when supply is not available.
  • Provide inside sales support, including interface with Customer Master Data, Credit, Purchasing, Logistics, and Sales.
  • Process customer returns and credit note requests in a timely manner.
  • Answer customer inquiries regarding order status, product availability and lead times.
  • Troubleshoot customer issues, responding in timely manner.

To succeed in this role, you will need to have excellent time management skills, the ability to work under pressure, and a positive attitude.

You should also possess strong interpersonal, communication, and customer service skills, as well as the ability to work proactively and exercise judgment.



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