ServiceNow Developer Lead/Product Analyst
2 weeks ago
ServiceNow Developer Lead/Product Analyst
Job Description:We are seeking a seasoned ServiceNow Developer with extensive experience in ITSM, CMDB, and various ServiceNow products to lead our team and drive solutions independently. The ideal candidate will have expertise in managing medium to complex workflows, implementing Scoped Applications on the ServiceNow platform, and providing strong support and mentorship to junior developers.
Key Responsibilities:- ServiceNow Development: Proficient in client and server-side JavaScript, ServiceNow APIs, and extending the ServiceNow schema for custom applications.
- Workflow Management: Expertise in managing medium to complex workflows and implementing Scoped Applications on the ServiceNow platform.
- System Integration: Knowledge of web services and technologies like XML, HTML, AJAX, CSS, HTTP, REST, and SOAP.
- Scripting and Customization: Strong JavaScript skills with experience in scripting and customizations on ServiceNow.
- Team Leadership: Provide mentorship to junior developers, support their performance, and maintain expert knowledge of the ServiceNow platform.
- Stakeholder Communication: Engage with internal and external stakeholders for requirements gathering and project delivery.
- ITSM & CMDB: In-depth understanding and hands-on experience with ITSM modules and CMDB.
- Web Services: Knowledge of AJAX, Business Rules, SOAP, REST, SSO-SAML setup, and integration with other applications.
- Service Portal Design: Experience in designing and implementing Service Portals is a plus.
- Database Management: Experience working with relational databases.
- ServiceNow - Certified System Administrator
- ServiceNow – ITSM Implementation Specialist (preferred)
- Certified Application Developer
- ITIL Certification
- Micro-certifications:
- Automated Test Framework
- Flow Designer
- Integration Hub
- Agile & Test
- Education: B.E./B.Tech
- Experience: Total 8-10 years working in Agile Teams and with the Scrum Framework.
This role requires someone with the ability to deliver projects independently, manage complex workflows, and provide strong support and mentorship to a team while ensuring customer satisfaction.
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