
Senior Medical Billing Operations Manager
2 days ago
Job Title: Senior Medical Billing Operations Manager
We are seeking an experienced leader to oversee our medical billing operations and drive productivity in our healthcare Revenue Cycle Management (RCM) practice.
The ideal candidate will be responsible for ensuring billing accuracy, driving operational efficiency, strengthening client relationships, and supporting organizational growth.
Key Responsibilities:
- Oversee daily medical billing operations including charge entry, AR, denials, and collections.
- Drive process improvement and adherence to KPIs/SLAs to increase productivity.
- Manage and mentor large teams with a focus on high employee engagement and low attrition.
- Collaborate with senior directors to execute business strategy and meet client expectations.
- Analyze metrics to provide actionable insights that improve financial and operational outcomes.
- Ensure regulatory compliance and maintain quality standards.
- Serve as a key point of contact for client communication and escalations.
Required Skills and Qualifications:
- Minimum 12 years of experience in Medical Billing / RCM with 3–5 years in a managerial or senior leadership role.
- Strong domain knowledge across billing processes, AR follow-up, denial management, and payer policies.
- Proven ability to manage large-scale operations and multiple clients.
- Excellent leadership, problem-solving, and communication skills.
- Experience with automation tools or process transformation is an advantage.
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