Facility Manager

About Facility Management:

Our company provides workplace experience and facility management services to contribute to better business performance and make life easier, more productive, and enjoyable.

We are a leading company with presence in over 30 countries and have grown since 1901. We operate in 21 States and serve over 1,000+ clients, managing 180 million square feet of facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities.

Key Responsibilities

• Strategic Planning and Management:
• Develop and execute a comprehensive strategy for housekeeping services that aligns with overall corporate objectives.
• Establish performance metrics (KPIs) to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
• Oversee the budget for the housekeeping department, including labor costs, equipment procurement, and supply management.
• Forecast and manage operational expenditures (OPEX) for consumables.

• Operational Excellence and Quality Assurance:
• Implement and enforce standardized cleaning protocols, procedures, and quality standards for all workstations, meeting rooms, common areas, restrooms, and pantries.
• Conduct regular, documented inspections and audits of all facilities to ensure compliance with company standards and regulatory requirements.
• Leverage technology, such as smart cleaning solutions and inventory management systems, to optimize workflows and track service delivery.
• Address and resolve any cleaning-related issues, complaints, or feedback from employees and management promptly and professionally.

• Team Leadership and Development:
• Lead and manage a large team of housekeeping staff, supervisors, and vendors, fostering a culture of accountability and high performance.
• Develop and deliver robust training programs covering best practices, safety protocols, use of chemicals (COSHH), and customer service.
• Create and manage work schedules, assign tasks, and monitor team performance to ensure optimal coverage and productivity.
• Handle all aspects of HR, including recruitment, hiring, performance reviews, and professional development.

• Health, Safety, and Compliance:
• Ensure full compliance with all local, state, and federal health and safety regulations related to commercial facilities.
• Implement infection prevention and control measures, especially for high-touch surfaces, to maintain a healthy and safe work environment.
• Regularly review and update safety procedures, risk assessments, and cleaning protocols to mitigate potential hazards.
• Maintain accurate records and documentation related to cleaning schedules, inspections, and safety compliance.

• Stakeholder and Vendor Management:
• Manage relationships with external service providers for specialized cleaning services, waste management, and pest control.
• Collaborate with other departments, including Facilities, IT, and HR, to coordinate cleaning activities and support company events.
• Promote good hygiene practices among all employees through awareness campaigns and providing necessary supplies.

Education:

Bachelor's degree in Business Administration, Hospitality, or a related field.

Experience:

5+ years of experience in facility management, preferably in a leadership role.

Skills:

Excellent communication, interpersonal, and problem-solving skills.

Ability to lead and manage a team.

Strong analytical and decision-making skills.

Proficiency in Microsoft Office and Google Suite.

Knowledge of facility management software and technology.

Competitive salary and benefits package.

Opportunities for career growth and professional development.

Recognition and rewards for outstanding performance.

Flexible working hours and remote work options.

If you are a motivated and experienced individual looking for a challenging role in facility management, please submit your application, including your resume and cover letter, to [insert contact information].