Operational Excellence Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Lead Operations Processor

About this role:

As a seasoned operations professional, you will play a key role in supporting management in the day-to-day supervision of less experienced team members.

You will be responsible for providing guidance and resolution to issues contributing to the overall effectiveness of the team.

  • Support management in the daily operations of the team
  • Provide feedback and present ideas for improving or implementing processes and tools within Operations
  • Perform complex escalated issues that require planning, evaluation, and interpretation
  • Prioritize work and provide daily work leadership and mentorship to team members
  • Provide training and technical guidance to less experienced staff
  • Lead or contribute to the implementation of new or revised processes and procedures that require coordination among operation teams
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders
  • Exercise independent judgment while developing knowledge of function, policies, procedures, and compliance requirements
  • Serve as a resource to other departments on transaction structure, documentation, and company policies
Required Skills and Qualifications:
  • 6+ years of operations experience or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
Key Responsibilities:
  • Support management in daily operations
  • Provide feedback and implement process improvements
  • Resolve complex issues
  • Provide leadership and mentorship
  • Develop and maintain knowledge of policies and procedures

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