
Site Reliability Engineer
13 hours ago
The ideal candidate will be responsible for designing and developing the platform components for the Observability product.
This role involves working closely with various teams, including performance, data ingestion, platform DevOps, and data visualization, to ensure seamless integration and delivery of the Observability product.
The successful candidate must have experience in Observability and Monitoring initiatives as a platform engineer.
- Key Responsibilities:
- Troubleshoot platform issues and restore service by resolving customer-facing incidents.
- Development and implementation of build release pipelines with accountability for managing deployment schedules, issues, risks, and impediments.
- Agile development experience with team member accountability for commitment and delivery each sprint.
- Troubleshoot and implement corrections to problems associated with connectivity between supported applications and their clients.
- Provide technical guidance in diagnosing issues as they arise in support of critical applications.
- Drive collaboration sessions among IT and business groups to facilitate optimal support and operation of relevant applications.
- Provide Site Reliability Engineering techniques such as observability, alerting, and performance tuning.
- Contribute to the design, implementation, and enhancement of critical applications.
- Perform proactive analysis and troubleshooting to predict and prevent production incidents.
- Define and contribute to monitoring capabilities for critical applications.
- Collaborate with key vendors on functional, performance, and capacity improvements.
- Design and build tools to automate support and monitoring functions.
- Ensure that all implementations of observability meet requirements prescribed by IT Services through effective implementation or use of approved processes, methodologies, and deliverables.
- Provide expertise and build solutions for observability applications as well as system integration with internal systems and external vendors.
- Able to provide coding and technical direction to less experienced staff or develop highly complex original code.
- Track infrastructure delivery and dependencies to implementation.
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