
Global Customer Care Specialist
4 days ago
We are seeking a skilled and customer-focused professional to join our team as a Customer Support Executive.
Key Responsibilities:
- Provide exceptional customer service via phone, email, or other communication channels.
- Understand customer needs and provide tailored solutions to meet their expectations.
- Troubleshoot issues and escalate complex problems when necessary.
- Maintain accurate and detailed records of interactions.
- Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.
Requirements:
- Excellent English communication skills with no grammatical errors or MTI.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong problem-solving and analytical skills.
- Good record-keeping and documentation skills.
- Proficiency in technology and software applications.
Benefits:
- Competitive salary range of 27K - 35K CTC per month.
- Performance-based incentives.
- Opportunities for growth and professional development.
Location: Jaipur, India
Language: Excellent English communication required.
Job Type: Full-time
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