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Technical Director

1 week ago

Gurgaon, Haryana, India Genpact Full time

We are looking for a seasoned professional to lead our Service Now development team. As a Director of Service Now Development, you will be responsible for managing high-performance development teams and providing effective solutions for various business requirements via custom app deployment.

Key Responsibilities:

  • Manage group of Sr developers and senior architects for custom app delivery on Service Now platform.
  • Setup best-in-class governance process for complete Service Now development & delivery to meet 100% timeline with quality.
  • Good technical understanding of Configuration/Customization of the Service Now platform, including custom apps.

You will work closely with Business Analysts & Product Owners to give best solutions for business needs and suggest best practices across various development processes to have a smooth sprint delivery.

Requirements:

  • BS degree or higher in Information Technology
  • Strong analytical, problem-solving, and collaborative skills.
  • Thorough understanding of ITIL/ITSM/Dev Ops/SCRUM processes.
  • Service Now implementation experience in custom application or any module in SN product line.