
Senior Risk Operations Specialist
1 week ago
The company is a leader in mobile payments and financial services. It has pioneered the mobile QR payments revolution in India.
The mission is to serve half a billion Indians and bring them into the mainstream economy through technology.
About the Role- Risk Management: Strategic Initiatives, Quality Control, RCA, Projects
- Operational Risk - Fraud Risk, Risk Management, Merchant Services, Offline QR, Soundbox, Point of Sale, Third-Party Online Payments
Key Responsibilities:
- Strong expertise in risk management, fraud prevention, detection, and mitigation
- Lifecycle management of customer and merchant onboarding, monitoring, portfolio management, and regulatory network compliance
- Strategic risk management roles with in-depth knowledge of project management, KPIs, KRIs, OKRs for the risk operations function
- Management of quality metrics - internal control mechanisms across the risk operations function
Requirements:
- Creative and dedicated professional who can fit with our collaborative culture
- Working effectively with various teams and departments daily
- Collaboration with other departments for compatibility of all project aspects
- Developing comprehensive project plans with key stakeholders
- Program managing initiatives driven centrally for Technology improvements
- Tracking program/project performance to analyze short- and long-term goal achievement
- Engaging with business and technology teams within the organization to identify common bottlenecks especially on the Technology front
- Enabling and encouraging the use of common services to increase development and execution speed
- Smart thinking and clear communication
- Continually developing leadership skills
- Becoming a brand ambassador for the organization - Staying Hungry, Humble, Relevant
Preferred Skills:
- High level of drive, initiative, self-motivation
- Able to take stakeholders along internally and externally
- Understanding of Technology and User Experience
- Predisposition to simplifying
- Growth Mindset
- Willingness to experiment and improve continuously
- Preferably at a large financial institution
- First Line of Defense or 2nd LOD experience in risk management, internal audit, risk strategy, product management at a large financial institution
- Ability to drive change in a dynamic environment through relationship building and strong ability to read the room
- Able to quickly build trust and relationships, bridge communication gaps, resolve conflicts, influence stakeholders at all levels including executives
- Able to take industry trends, innovative behaviors, data analytics, automation to drive proactive and anticipatory approach to all risk management and control design
- Able to multitask with simultaneous projects and tasks while demonstrating urgency, prioritization, ownership to drive issues to completion
- Business acumen in financial services or related industry, proven ability to balance strategic thinking with practical implementation skills
- Excellent project management skills, ability to motivate teams, drive performance
- High energy, proven track record of accomplishments and results
- Interpersonal skills, evidence of working in collaboration across large complex organizations, effective influencing skills, proactive no surprises approach in communicating issues requests
- Broad knowledge of applicable laws, rules, regulations, supervisory guidance, expectations for financial institutions
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