Software Support Engineer III Music

5 days ago


Chennai, Tamil Nadu, India Amazon Full time

Amazon Music is at the forefront of innovative music streaming solutions. We are seeking a skilled Software Support Engineer III to join our agile team, where your ideas can make a significant impact on cutting-edge products and reach millions of customers.

The ideal candidate will play a lead role in onboarding technical and operational tasks from Engineering to Support teams. Key responsibilities include providing infrastructure support for incoming system issues, troubleshooting tasks covering multiple products, features, and services, as well as working on operations and maintenance-driven coding projects primarily in Java, Perl, or shell scripts, and AWS technologies.

We are looking for an expert who can develop tools to aid operations and maintenance, manage system and support status reporting, take ownership of two or more digital products or components, and ensure customer notification and workflow coordination to maintain service level agreements.

  • 2+ years of software development experience or 2+ years of technical support experience
  • Experience in Unix and scripting in modern programming languages
  • Knowledge of web services, distributed systems, and web application development

Benefits include an inclusive culture that empowers Amazonians to deliver exceptional results for customers. If you have a disability and require workplace accommodations or adjustments during the application and hiring process, please visit the Amazon website for more information.



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