
Quality Excellence Professional
3 days ago
Key Responsibilities:
- We seek a meticulous specialist with experience in ensuring deliverables meet high standards of accuracy and customer satisfaction.
- The ideal candidate will be responsible for planning, executing, and performing inspections and testing to confirm quality conformance.
- Solutions to identified problems should be suggested, and the specialist should be comfortable reviewing content.
Job Overview:
Quality Assurance SpecialistThe Quality Assurance Specialist is accountable for ensuring our deliverables meet the highest standards of quality and accuracy.
- Plan, execute, and perform inspection and testing of incoming and outgoing deliverables to confirm quality conformance to specifications.
- Analyze and investigate reported quality issues to ensure closure in accordance with our guidelines and customer requirements.
- Investigate product quality to make improvements and achieve better customer satisfaction.
- Maintain and analyze problem logs to identify and report recurring issues to management.
- Document quality assurance activities with internal reporting and audits.
- Prepare and present reports and metrics to Senior Management.
The ideal candidate will have:
- A Bachelor's degree.
- 3+ years of experience in promotions content/e-learning/publishing house content domain or any related domain.
- Comfortable reviewing content in non-English languages.
- Superb computer competence, including MS Office.
- Knowledge of quality assurance terminology, methods, and tools.
- Analytical, problem-solving, and decision-making skills.
- Demonstrated knowledge of testing best practices, version control practices, and defect management practice.
- A sense of ownership and pride in performance and its impact on company success.
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