Branch Operations Associate

2 days ago


Aluva, Kerala, India ADVENXA Full time
Job Responsibilities:

We are seeking a highly skilled Branch Support Executive to join our team. The successful candidate will be responsible for ensuring compliance with KYC regulations and updating customer information as per government guidelines.

Key Responsibilities:

  1. KYC Updation:
    • Verify the accuracy and completeness of KYC records through regular audits.
  2. Government Rule and SEBI Compliance:
    • Stay updated on government rules and SEBI regulations related to banking operations and implement necessary changes to ensure full compliance with regulatory requirements.
  3. Target Setting and Analysis:
    • Analyze performance data to identify trends and areas for improvement and collaborate with the management team to set operational and sales targets.
  4. Sales and Sales Support:
    • Actively participate in sales initiatives to promote banking products and services and provide sales support by assisting the sales team in achieving targets.
  5. Operational Excellence:
    • Streamline branch operations for efficiency and effectiveness and implement best practices to enhance operational workflows.
  6. Customer Service:
    • Address customer inquiries and concerns related to operations and sales and ensure a high level of customer satisfaction through prompt and professional service.
  7. Reporting:
    • Prepare and submit regular reports on KYC compliance, sales performance, and operational metrics and provide insights and recommendations for optimizing branch performance.
Requirements:
  • Bachelors degree in a relevant field.
  • Minimum 1 year of experience in documentation or KYC or sales and marketing within the banking sector.
  • Knowledge of KYC regulations, government rules, and SEBI compliance.
  • Strong analytical and problem-solving skills.
  • Proven ability to meet and exceed sales targets.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team and independently.
Benefits:
  • Competitive salary with performance-based incentives.
  • Professional development opportunities.
  • Positive and dynamic work environment.


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