
High-Quality Documentation Expert
3 days ago
We are seeking an experienced Technical Documentation Specialist to create and maintain product documentation in the networking, telecom, or contact center domains.
About Us
Our company provides technical consulting and team augmentation services to Fortune 500 Companies.
Key Responsibilities
- Develop high-quality technical documents, such as user manuals, guides, and release notes.
- Create and maintain product documentation in DITA format using Oxygen tools.
- Collaborate with cross-functional teams to gather information and ensure accuracy.
- Conduct research and interviews to gather information for documentation.
- Edit and revise existing content to ensure consistency and clarity.
Requirements
- 8+ years of experience in technical writing, preferably in networking/telecommunications/contact center domain.
- DITA/Oxygen tool knowledge and educational background in computer science.
- Strong writing skills and ability to communicate complex technical information.
Preferred Qualifications
- Prior experience working with similar companies.
- Familiarity with industry-specific terminology and standards.
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