
Visionary Loan Origination Expert
2 days ago
We are on the forefront of a tech-driven revolution in loan origination. Our commitment to cutting-edge AI and origination technology solutions is transforming the industry landscape.
Our all-in-one Loan Origination System (LOS) enables seamless, efficient, and automated experiences. We provide end-to-end solutions that fully serve the mortgage origination process.
We seek a Production Support Specialist who will collaborate with our US/India team to learn and support our product. This role requires strong analytical skills and attention to detail to troubleshoot issues efficiently.
- Work collaboratively with cross-functional teams to understand client requirements.
- Learn and comprehend our products and services.
- Understand client needs and preferences.
- Triage technical issues promptly for timely resolutions.
- Escalate complex issues when necessary.
- Work independently as well as part of a cohesive team.
This position offers an opportunity to grow professionally and expand your skillset in a dynamic environment.
Key responsibilities include:
- Providing exceptional customer service by resolving issues quickly and effectively.
- Analyzing problems to identify root causes and implement corrective actions.
- Collaborating with internal stakeholders to improve processes and efficiency.
- Developing and maintaining in-depth knowledge of our products and services.
- Maintaining accurate records and reports related to issue resolutions.
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Hospital Quality Expert
2 weeks ago
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