Process Analyst

3 weeks ago


Bengaluru, Karnataka, India Broadridge Full time

Job Summary

Broadridge, a global fintech leader, is seeking an experienced Account Receivable Specialist to join our team. As an AR Specialist, you will play a critical role in ensuring timely and accurate customer invoicing, order management, and contract management.

Key Responsibilities:

  • Prepare customer invoices and manage order and contract processes
  • Follow up with clients on aged invoices to ensure timely payment
  • Support the team in managing Days to Bill (DTB) and Days Sales Outstanding (DSO)
  • Meet monthly cash goals for collections
  • Submit timely credit and debit note requests for clients
  • Develop and maintain Standard Operating Procedures (SOPs) for AR processes
  • Initiate refund processes for clients on overpays and duplicate payments
  • Create statements of accounts for customers
  • Proactively manage client queries through centralized email boxes
  • Demonstrate analytical and problem-solving skills to drive process improvements

Requirements:

  • Bachelor's or Master's degree in Commerce or Finance
  • 1-6 years of experience in AR processes, including customer billing and cash application
  • Strong understanding of accounting principles and practical application
  • Excellent verbal and written communication skills for international client interactions
  • Good knowledge of MS-Excel and problem-solving techniques
  • Ability to work in shifts and meet strict deadlines

About Broadridge:

Broadridge is a global fintech leader that helps clients capitalize on what's next with communications, technology, and data and analytics solutions. We handle millions of trades daily, deliver essential communications for over 5,000 brands, and manage shareholder voting in 90 countries.

Our Culture:

We foster a diverse, equitable, and inclusive environment, committed to providing a workplace that empowers associates to be authentic and bring their best to work. Our Connected Workplace model allows associates to take advantage of the benefits of both on-site and off-site work, supporting our clients, one another, and the communities where we live and work.



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