Financial Loss Prevention Professional

4 days ago


Kannur, Kerala, India beBeeRisk Full time ₹ 60,00,000 - ₹ 1,20,00,000
Card Operations and Chargeback Specialist

The role of Card Operations and Chargeback Specialist is a critical one in the banking industry. This individual will be responsible for minimizing financial losses for banks, merchants, and cardholders by implementing robust chargeback management processes.

  • Key Responsibilities:
    • Investigate disputes thoroughly and ensure accurate documentation to defend against unwarranted chargebacks.
    • Analyze dispute data to identify high-risk merchants, transaction types, or patterns leading to chargebacks.
    • Collaborate with merchants to implement fraud prevention tools, transaction verification processes, and best practices to reduce disputes.
  • Handle daily chargeback cases promptly to minimize financial exposure for the bank, merchants, and cardholders.

Cross-Functional Collaboration

  • Partner with product, promotions, and operations teams to assess risk impact of new initiatives and campaigns.
  • Provide input during product design and rollout to ensure risk controls are embedded from inception.

What We Are Looking For:

  • A highly organized and detail-oriented individual who can effectively manage multiple tasks and priorities.
  • Excellent communication and problem-solving skills, with the ability to collaborate with various stakeholders.


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