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Support Engineer Position

3 weeks ago

Jamnagar, Gujarat, India beBeeDatabase Full time ₹ 20,00,000 - ₹ 25,00,000

Senior Database Support Specialist

CyberTech is seeking a Senior Database Support Specialist to join its team. If you live and breathe PostgreSQL, thrive on solving the toughest performance puzzles, and enjoy mentoring the next generation of database professionals, this role is for you.

About Our Mission:

We're more than a support company—we're PostgreSQL advocates. Our experts architect, optimize, and secure mission-critical databases for clients around the globe. We move fast, learn constantly, and collaborate as one team.

Job Responsibilities:

  • Own the toughest tickets. Act as the final escalation point for complex incidents—performance degradation, data corruption investigations, large-scale failovers, advanced replication scenarios, and more.
  • Design & automate. Lead deployments of PostgreSQL in Kubernetes (k8s) with Operators (e.g., Zalando, CrunchyData), crafting Helm charts, CRDs, and automation through Terraform or Ansible.
  • Tune & optimize. Profile slow queries, balance workloads, and architect capacity planning.
  • High-availability guru. Build and operate resilient clusters with Patroni, repmgr, streaming replication, synchronous replication, and DR strategies (warm standbys, logical replication, BDR).
  • Monitoring & observability. Architect end-to-end pipelines in Prometheus, Grafana, Alertmanager, VictoriaMetrics, and integrate with ELK/EFK stacks for logs and traces.
  • Secure & compliant. Implement encryption at rest (TDE, LUKS), TLS in transit, role-based access control, and audit logging to meet GDPR, SOC 2, HIPAA, or ISO 27001 requirements.
  • Mentor & evangelize. Coach junior engineers in best practices—schema design, indexing strategies (BRIN, GIN, GiST), partitioning, and PL/pgSQL development patterns.
  • Continuous improvement. Contribute to internal knowledge bases, run