Technical Lead

3 weeks ago


Pune, Maharashtra, India Red Hat India Private Limited Full time
About the Role

The Red Hat Experience Engineering team is seeking a highly skilled Technical Lead to spearhead the development of long-term product experience solutions for Red Hat Enterprise Linux (RHEL) customers.

As a key member of our team, you will collaborate closely with Product Engineering to deliver extended product maintenance work, including handling defects, bugs, and CVEs in various life streams of RHEL. Your expertise will be essential in leading daily activities of product maintenance engineering teams, providing regional and global expertise on pressing RHEL product issues.

You will resolve and proactively address critical issues impacting long-term regional or global business success of RHEL. Additionally, you will work within the complete RHEL solutions portfolio, ensuring the delivery of updates to maintenance streams.

Key Responsibilities
  • Contribute to the vision and innovation of new RHEL product maintenance offerings, aiming to make Red Hat a global leader in long-term product experience.
  • Help lead daily activities of product maintenance engineering teams, serving as a regional and global expert on pressing RHEL product issues.
  • Resolve and proactively address critical issues that have an impact on long-term regional or global business success of RHEL.
  • Work within the complete RHEL solutions portfolio and be responsible for the delivery of RHEL updates to the maintenance streams.
  • Lead developer and QE counterparts, product and project manager, and release engineering teams across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by RHEL customers.
  • Lead the design of sustaining engineering workflow and its evolution over time to improve the customer experience and efficiency of long-term product maintenance.
  • Lead teams in the diagnosis of root cause of complex failures.
  • Backport and test CVE and bug fixes to stable release streams.
  • Develop, maintain, and monitor tests and onboard automated tests into a continuous integration workflow as much as possible.
  • Develop onboarding and training for new team members.
  • Mentor junior team members.
About Red Hat

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. With operations spanning 40+ countries, we offer flexibility in choosing work environments from in-office to fully remote to office-flex.

We encourage creativity, passion, and inclusivity, empowering our associates to contribute their ideas and solve complex problems. Opportunities are open for those who share our values and aspirations.

Why Join Us?

At Red Hat, we believe in equal opportunity and access for everyone. Our culture is built on transparency, collaboration, and inclusion, where diverse perspectives and experiences come together to drive innovation.

We're proud to be an affirmative action employer and an equal opportunity workplace. We welcome applicants from all backgrounds and invite you to join our celebration of diversity and inclusion.


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