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Business Performance Trainer
2 weeks ago
We're seeking a skilled professional to lead our training and development initiatives.
As a key member of our team, you will be responsible for designing and delivering impactful training programs that drive business results. Your focus will be on building retail excellence through sales performance, customer experience, product knowledge, and operational efficiency across both offline retail stores and online support teams.
Key Responsibilities:
- Develop and implement comprehensive training strategies aligned with business objectives.
- Design engaging training content, including interactive sessions, workshops, and digital resources.
- Collaborate with cross-functional teams to identify training needs and performance gaps.
- Measure the effectiveness of training programs through regular assessments and evaluations.
- Stay up-to-date with industry trends and best practices in training and development.
Requirements:
- Minimum 2-3 years of experience in training and development, preferably in retail or a related field.
- Strong communication and presentation skills, with the ability to adapt to different audiences and learning styles.
- Experience with training evaluation methods and metrics is a plus.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
