Medical Biller
4 days ago
At 5Tek Medical, we are seeking an experienced Medical Biller - AR to join our dynamic team in Mohali, Punjab. This role is integral to ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management.
Key Responsibilities:
- Review and resubmit medical claims to insurance companies with precision.
- Address claim denials and rejections promptly to maximize revenue collection.
- Proactively follow up on outstanding claims with payers and patients to expedite resolutions.
- Investigate and resolve discrepancies or denials to maintain a smooth billing cycle.
- Provide excellent customer service via phone and messaging platforms, answering billing-related queries with professionalism and empathy.
- Assist patients in understanding their bills, resolving issues, and managing payment plans.
- Verify and update demographic, guarantor, and insurance information for accurate billing.
- Maintain meticulous records and documentation for audit and compliance purposes.
- Adhere to HIPAA guidelines and payer-specific billing requirements.
- Collaborate with team members to report on claim statuses, billing trends, and resolutions.
Requirements:
- Minimum of 2 years experience in medical billing, AR follow-up, and patient communication in the US healthcare system.
- Proficiency in medical billing software (Athena Health Net experience preferred).
- Strong knowledge of insurance guidelines, CPT/ICD-10 codes, and medical terminology.
- Ability and willingness to work night shifts consistently.
- Excellent verbal and written communication skills in English, with the ability to understand and respond to US accents.
- Empathy and professionalism in handling sensitive patient interactions.
- Familiarity with insurance policies specific to Maryland and Virginia (preferred).
- Strong analytical and problem-solving abilities.
- Knowledge of MS Office (Excel, Word).
Compensation: The estimated annual salary for this position is ₹8,00,000 - ₹12,00,000, depending on qualifications and experience.
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