India FCR QA Director

2 weeks ago

Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full time

About the Role

F335 Deutsche India Private Limited, Bangalore Branch is seeking a highly skilled and experienced professional to fill the position of India FCR QA Director in our Global KYC Operations team. In this role, you will play a critical part in ensuring the quality and integrity of our client lifecycle management processes.

Key Responsibilities

  • Operate as a KYC Quality Assurance (QA) Regulatory Engagement Lead for India, managing key regulatory engagements.
  • Work closely with the FCR KYC QA Global RTB Head by providing support on any regulatory engagement.
  • This role would be reporting under FCRC Monitoring & Assurance Global Head – Regulatory & Policy.
  • Active engagement with the regulatory monitoring team, across regulatory engagement and provide support in terms of sourcing relevant information or support requested by the regulatory group.
  • Lead the KPMG Sampling exercise by collaborating with all the relevant Sr Stakeholders across functions in the Bank, and provide the responses on the observations from KPMG from their response.
  • Facilitate the creation of relevant regulatory MI and timely circulation of the same to the relevant internal/external stakeholders.
  • Escalation point contact for Monitoring & Assurance Regulatory engagement in India.
  • Active engagement with the Regional Leads across regions on any regulatory audits or information request.
  • External Audit engagement, providing support to the KYC QA management team on information request or discussions with auditors.
  • Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files.
  • Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types.
  • Partner with CLM & 2nd LOD QA teams to improve KYC standards.
  • Support and contribute towards a continuous improvement program of work borne out of a QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements.
  • Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams.
  • Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering.
  • The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products and regulatory requirements.
  • Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate.
  • Input to Business strategy as required.
  • Communicate all changes relating to operational requirements, which impact on relevant processes and controls; ensuring understanding by the relevant target audiences.
  • Identify, analyse and review operational readiness for any change-related activities. Define the requirements e.g. for the standardisation of processes/policies, translating the required changes for an operational environment and overview effective implementation. Assessing the risks and are responsible for risk mitigation to protect the Bank's reputation.

Requirements

  • Profound knowledge of Know your Customer (KYC) matters and topics with 15+ years KYC operations experience.
  • Strong internal/external audit engagement (preferred external).
  • People management, with active engagement in performance review and development planning.
  • Engagement with Sr Stakeholders in the organization in form of regular governance forums.
  • Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required.
  • Experience with investment banking clients and with preferably with risk and complex client entity structures.
  • Effective communication, organisation, prioritisation and interpersonal skills.
  • Ability to work to high standards and under strong time constraints.
  • The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues.
  • Project management/Process engineering experience within the KYC & AML function.

About Us

F335 Deutsche India Private Limited, Bangalore Branch is a leading financial institution with a strong commitment to excellence and customer satisfaction. We offer a dynamic work environment, competitive compensation package, and opportunities for career growth and development.

What We Offer

  • Training and development to help you excel in your career.
  • Flexible working to assist you balance your personal priorities.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.

Contact Us

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