ServiceNow GRC Architect

3 weeks ago

Bengaluru, Karnataka, India APN Consulting Inc Full time

About the Role:
APN Consulting Inc is looking for an experienced ServiceNow GRC Developer to join our team. As a ServiceNow GRC Developer, you will design, develop, and implement GRC solutions on the ServiceNow platform. Your expertise in ServiceNow GRC modules and strong development skills will help you collaborate with stakeholders to customize and enhance the platform to meet business needs, focusing on risk management, compliance, and audit functionalities.

Key Responsibilities:

  • Development & Customization:
    • Develop and configure ServiceNow GRC modules, including Policy and Compliance Management, Risk Management, Audit Management, and Vendor Risk Management.
    • Customize ServiceNow applications, forms, workflows, and scripts to meet specific business requirements.
    • Implement custom workflows, business rules, client scripts, and UI policies for GRC solutions.
  • Integration:
    • Design and develop integrations between ServiceNow GRC and other enterprise systems using REST, SOAP, and other APIs.
    • Ensure data integrity and consistency across integrated systems, handling data imports, exports, and synchronization processes.
    • Collaborate with integration teams to troubleshoot and resolve integration issues.
  • Technical Documentation:
    • Develop and maintain technical documentation, including design specifications, configuration guides, and best practices.
    • Document customizations and configurations to ensure maintainability and knowledge transfer to other team members.
  • Collaboration:
    • Work closely with business analysts, architects, and stakeholders to understand requirements and translate them into technical solutions.
    • Participate in design and code reviews to ensure quality and adherence to best practices.
    • Provide technical support and troubleshooting for ServiceNow GRC-related issues.
  • Testing & Deployment:
    • Perform unit testing, integration testing, and support user acceptance testing (UAT) to ensure the functionality and quality of GRC solutions.
    • Deploy changes to production environments following established change management processes.

Requirements:

  • Experience:
    • 6+ years of experience in ServiceNow development, with a focus on GRC (Governance, Risk, and Compliance) modules.
    • Proven experience in developing custom applications and solutions on the ServiceNow platform.
    • Familiarity with ServiceNow data models, CMDB, and platform architecture.
  • Technical Skills:
    • Strong programming skills in JavaScript and experience with Glide APIs, Flow Designer, and ServiceNow scripting.
    • Experience with web technologies (HTML, CSS, AngularJS) and ServiceNow integration tools (REST, SOAP).
    • Proficiency in building custom UI pages, dashboards, and reports within ServiceNow.
  • Soft Skills:
    • Strong analytical and problem-solving skills, with a keen attention to detail.
    • Good communication skills, able to work effectively with both technical and non-technical stakeholders.
    • Ability to work independently and manage multiple tasks in a dynamic environment.

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