
Project Management Liaison
1 day ago
As a contractor in the Client Service Operations team, you will play a pivotal role in ensuring seamless project execution and management. You will support Account Managers and effectively communicate with clients to contribute significantly to our success.
This position requires proficiency in both business Japanese and English to handle client interactions and internal communications effortlessly. As a vital bridge between our clients and internal teams, you will ensure clear communication and efficient project management.
You will serve as a liaison between our clients and internal teams, facilitating effective communication and timely project delivery.
Key Responsibilities:- Support Account Managers in managing ongoing projects to ensure successful project outcomes.
- Handle client queries in business Japanese, translating and updating internal teams in English for seamless communication.
- Build strong client relationships by understanding their needs and providing tailored service options.
- Prepare service quotations and manage timely invoice submissions according to contracts.
- Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
- Identify and implement improvements in services, processes, and systems to drive business growth.
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