
Process Excellence Specialist
1 day ago
- This is an excellent opportunity for a talented individual who is passionate about process improvement and quality assurance.
- You will be responsible for conducting process audits, surveillance checks, and quality inspections to identify non-conformances.
- Support root cause analysis and corrective/preventive action tracking across business functions.
- Maintain audit records and contribute to QMS documentation.
- Collaborate with cross-functional teams to ensure process adherence.
- Assist in training and awareness programs related to quality standards.
- Evaluate and implement process improvements based on data insights.
- Design, build, and maintain interactive KPI dashboards using tools like Power BI, Tableau, or Excel.
- Gather data from multiple sources including Jira, ServiceNow, internal databases, and QA tools.
- Ensure dashboards reflect real-time or periodic updates of QA and surveillance metrics.
- Analyze trends and anomalies in QA and surveillance performance.
- Track key metrics such as defect rates, test coverage, surveillance alerts, compliance adherence, and resolution times.
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