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Deputy Claims Officer
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Insurance Claims Processor
1 week ago
Job Description:
Company OverviewAnand Rathi Insurance Brokers Ltd is a leading insurance brokerage firm providing innovative solutions to clients. We are seeking an experienced executive to join our team as a Client & Claim Servicing Executive.
Job SummaryWe are looking for a skilled professional to manage client claims, maintain accurate records, and ensure timely resolution of disputes. The ideal candidate will have strong knowledge of insurance claim processing and documentation, proficiency in MIS management, reporting, and analytics, as well as excellent communication and interpersonal skills.
Main Responsibilities- Scrutinization and Claim Status Updation:
- Review claim documents for completeness and accuracy.
- Update claim status on the ARIBL Claim Portal based on received documents.
- Flag discrepancies or missing information for timely resolution.
- Maintain a comprehensive MIS for all claims, ensuring data accuracy.
- Generate analytical reports to track claim trends and performance metrics.
- Ensure that all claims are processed within the defined Turnaround Time (TAT).
- Coordinate with internal teams and external stakeholders to expedite settlements.
- Address email queries from claimants, Client, and other stakeholders.
- Attend to personal visits from claimants at desk, providing necessary guidance and support.
- Prepare PowerPoint presentations (PPTs) for seminars, awareness programs, and training sessions.
- Conduct workshops or training to educate stakeholders about the GPA claim process.
- Travel across India to meet claimants, assisting with awareness of the policy, and resolution of issues.
- Liaise with regional and corporate SBI offices to facilitate smooth claim processing.
