Claims Resolution Expert

6 days ago


Gurgaon, Haryana, India Care Insurance Full time

Job Summary

Care Insurance is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.

About the Role

The ideal candidate will have excellent communication, interpersonal, and problem-solving skills. You will be responsible for communicating with customers, investigating and resolving complaints, and maintaining accurate records of customer interactions.

Responsibilities:

  1. Communicate effectively with customers via phone, email, and chat.
  2. Investigate and resolve customer complaints in a fair and efficient manner.
  3. Maintain accurate records of customer interactions and resolutions.

Requirements:

  • At least 1-3 years' of relevant work experience.
  • Excellent communication, verbal, written, and interpersonal skills.
  • Able to multitask, organize, and prioritize work effectively.

Benefits of Joining Our Team:

  • We value our customers and strive to deliver exceptional service.
  • Care Insurance offers a supportive work environment and opportunities for growth and development.
],

  • Gurgaon, Haryana, India Neolytix Full time

    About NeolytixWe are a boutique company respected and valued by our clients providing no-nonsense advice on key issues that impact them. Our company culture prioritizes teamwork, innovation, and customer satisfaction. We strive to make a positive impact in the healthcare industry and provide opportunities for growth and development for our employees.Job...

  • Claims Expert

    1 day ago


    Gurgaon, Haryana, India Genpact Full time

    Job DescriptionGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our purpose - the relentless pursuit of a world that works better for people - drives us to serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations...

  • Claims Expert

    5 days ago


    Gurgaon, Haryana, India axa xl Full time

    Job Description: As a Claims Expert at AXA XL, you will be responsible for analyzing and managing claims for various lines of business. Your primary focus will be on reviewing claims filed by policyholders for completeness and accuracy, as well as establishing that the damages are covered by their policies.

  • Claims Analyst

    4 weeks ago


    Gurgaon, Haryana, India Care Full time

    Job Description – Query Resolution & Follow-Up Executive (Insurance)  Role Overview: The candidate will be responsible for handling and responding to queries for our reimbursement and cashless cases from insurance companies, following up on pending cases, and ensuring smooth claim settlements.  Key Responsibilities: •⁠ ⁠Respond to queries from...


  • Gurgaon, Haryana, India Right Advisors Private Limited Full time

    Job RoleWe are seeking a Trade Claims and NMC Verification Expert to join our finance team at Right Advisors Private Limited. As a key contributor, you will be responsible for managing trade claims, verifying NMC claims, and performing end-to-end verifications.Primary Responsibilities:Manage trade claims from initiation to closure.Verify NMC claims and...


  • Gurgaon, Haryana, India Wipro Full time

    Job Summary: The Process Resolution Expert at Wipro will be responsible for delivering exceptional customer service by providing timely and accurate solutions to client queries.Key Duties:Client Interaction: Engage with clients through various channels, providing a high level of customer satisfaction.Problem-Solving: Utilize analytical skills to diagnose and...


  • Gurgaon, Haryana, India Genpact Full time

    **About Us**Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future.We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.**Job Overview**We are inviting applications...

  • EB Claims Associate

    4 weeks ago


    Gurgaon, Haryana, India PrishaPolicy Full time

    Job DescriptionJob descriptionWe have a vision of making insurance accessible to all.Insurance empowers people and companies to take risks while protecting their assets and liabilities. We believe that the insurance sector in India is still in its infancy owning to the low penetrations in Tier-III cities and rural India. We accelerate awareness about the...


  • Gurgaon, Haryana, India axa xl Full time

    About AXA XLAXA XL is a leading provider of reinsurance solutions, committed to equal employment opportunity and diversity. We know that an inclusive culture and diverse workforce enable business growth and are critical to our success. We strive to attract, develop, advance, and retain the most diverse workforce possible.Job DescriptionWe are seeking a...


  • Gurgaon, Haryana, India Wipro Full time

    We are looking for a talented Process Resolution Expert to join our team at Wipro. In this role, you will be responsible for identifying and resolving complex client issues, managing processes, and ensuring high-quality service delivery.Key Skills and QualificationsBachelor's degree in Computer Science, Engineering, or related field2+ years of experience in...


  • Gurgaon, Haryana, India Wipro Limited Full time

    The Process Resolution Expert is responsible for providing exceptional customer service through effective diagnosis and troubleshooting of client queries. This involves delivering excellent customer service by performing a question diagnosis while guiding users through step-by-step solutions, assisting clients with navigating around product menus and...


  • Gurgaon, Haryana, India PrishaPolicy Full time

    Job description We have a vision of making insurance accessible to all. Insurance empowers people and companies to take risks while protecting their assets and liabilities. We believe that the insurance sector in India is still in its infancy owning to the low penetrations in Tier-III cities and rural India. We accelerate awareness about the advantages of...


  • Gurgaon, Haryana, India Wipro Limited Full time

    About the RoleThis is an exciting opportunity for a Client Resolution Expert to join our Wipro Limited team. The successful candidate will be responsible for delivering high-quality technical support to our clients, ensuring their needs are met and exceeded.Main Responsibilities: Support process by managing transactions according to required quality...

  • Taxation Expert

    1 day ago


    Gurgaon, Haryana, India Wipro Limited Full time

    Job DescriptionThe role of a Taxation Expert is to provide expert technical support to clients and actively resolve their issues directly or through timely escalation to meet process SLAs.Key Responsibilities:Support clients by managing transactions as per required quality standardsField all incoming help requests from clients via telephone and/or emails in...

  • Resolution Expert

    1 day ago


    Gurgaon, Haryana, India Wipro Full time

    Role PurposeThe purpose of this role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will play a key part in supporting our clients and ensuring that their needs are met.Key Tasks:Fielding all incoming help requests from clients via telephone and/or...


  • Gurgaon, Haryana, India Amazon Full time

    We are seeking an experienced Accounts Receivable Resolution Expert to join our team. In this role, you will support Amazon's customers by resolving billing issues, reconciling accounts, and driving monthly collection targets.The successful candidate will have a degree in finance/accounting/business studies or related areas and 3-4 years of experience in...


  • Gurgaon, Haryana, India Wipro Limited Full time

    Job Description">The purpose of this role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.">Main Responsibilities">">Support process by managing transactions as per required quality standards">Field all incoming help requests from clients via telephone...

  • AI/ML Engineer

    4 weeks ago


    Gurgaon, Haryana, India Neolytix Full time

    Job Description: AI/ML Engineer - US Healthcare Claims Management  Position: AI/ML Engineer - US Healthcare Claims Management  Location: Gurgaon, Delhi NCR, India  Company: Neolytix  About the Role:   We are looking for an AI/ML Engineer to develop and implement intelligent claims analysis, prioritization, and denial resolution models for our AI-driven...


  • Gurgaon, Haryana, India VehicleCare Full time

    Job Description:The Sales Manager at VehicleCare plays a crucial role in driving insurance sales by collaborating with dealerships and service centers. They must develop and maintain strong relationships with insurance companies, agents, and other stakeholders to facilitate claim approvals.Coordinate between customers, insurance providers, and internal teams...

  • AI/ML Engineer

    4 weeks ago


    Gurgaon, Haryana, India Neolytix Full time

    Position: MLOps Engineer - US Healthcare Claims Management Location: Gurgaon, Sector 18, Delhi NCR, India, UK Shift Company: Neolytix About the Role: We are looking for an AI/ML Engineer to develop and implement intelligent claims analysis, prioritization, and denial resolution models for our AI-driven app for healthcare claims management.The ideal candidate...