
Backend Insurance Operations Specialist
3 days ago
Job Overview
As a Backend Sales Support professional, you will play a crucial role in ensuring the seamless operation of insurance sales operations.
Key Responsibilities:
- Manage and update insurance portals and systems to optimize sales performance.
- Provide expert support for sales teams dealing with motor & life insurance products, addressing customer queries and resolving issues efficiently.
- Coordinate partner/agent onboarding and activation processes, fostering strong relationships with internal stakeholders and external partners.
- Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
- Maintain accurate records and track progress towards timely closures, ensuring data-driven decision-making.
Requirements:
- Deep knowledge of motor & life insurance products, including their features and benefits.
- Proficiency in using insurance portals and related software to drive sales efficiency.
- Experience in partner onboarding and activation, with a focus on delivering exceptional customer experiences.
- Excellent communication, coordination, and multitasking skills to navigate complex sales environments.
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