Digital Workplace Expert

2 days ago


Bengaluru, Karnataka, India TECEZE CONSULTANCY SERVICES PRIVATE LIMITED Full time
Job Title

Digital Workplace Expert (DWP)

About the Role

We are seeking a seasoned Digital Workplace Expert with expertise in DWP to collaborate closely with sales and solution design teams.

The ideal candidate will have a proven background in designing and presenting solutions across various digital workplace services, including Multilingual Service Desk, Tech Bar, IT Vending Machines, Device Lifecycle Management, Field Support Operations, IT Service Management, and End User Computing Refresh.

In this role, you will engage with clients to understand their digital workplace requirements, propose tailored solutions, and deliver technical presentations, demos, and proofs-of-concept for service desk, tech bar, and IT vending solutions.

You will support the sales process by responding to RFPs, preparing proposals and cost models, and collaborating with internal teams to ensure solutions are feasible, scalable, and aligned with service delivery capabilities.

Key Responsibilities:
  • Engage with clients to understand their digital workplace needs and propose customized solutions.
  • Develop and present technical presentations, demos, and proofs-of-concept for service desk, tech bar, and IT vending solutions.
  • Support the sales process by responding to RFPs and preparing proposals and cost models.
  • Collaborate with internal teams to ensure solutions meet business requirements.
Requirements:
  • Proven experience in DWP, including Multilingual Service Desk, Tech Bar, IT Vending Machines, Device Lifecycle Management, and EUC Refresh.
  • Strong knowledge of ITSM platforms and FSO best practices.
  • Excellent communication and presentation skills.
Compensation Package:

$80,000 - $110,000 per year



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