Software Deployment Specialist

1 week ago

Mount Abu, Rajasthan, India beBeeApplication Full time ₹ 8,00,000 - ₹ 12,00,000

Job Opportunity Overview

We are seeking an experienced Application Packaging Specialist to join our team.

About the Role

The ideal candidate will be responsible for preparing, testing and releasing software within customer environments. This support includes incident resolution as well as request fulfillment. The selected individual will contribute to the BAU support of the Endpoint environment.

Responsibilities:

  • Ensure the right packaging and delivery approach is used depending on the application.
  • Execute the steps of the application packaging process within SLA limits, including application intake, packaging using various tools, technical testing, documentation, deployment, maintenance, and resolving incidents and requests related to packages within SLA.
  • Update the customer and ITSM ticket throughout its lifecycle.
  • Liaise with change management customers application owners and vendors where needed.
  • Manage and support customer environment built with Windows client operating systems Active Directory Group Policy Microsoft Defender SoftwareCentral and the Microsoft Intune product family.
  • Respond to and resolve assigned incidents in addition to implementing requests and changes ensuring appropriate actions are taken so that none of them exceed their SLA or cause unforeseen business impact.

Qualifications:

At least 4 years of experience in preparing applications for deployment on Windows Operating Systems employing available setup commands/scripting as well as repackaging and customizing setup applications using tooling such as InstallShield RayPack etc.

Required Skills:

  • Thorough knowledge of MSI and MSIX packaging frameworks.
  • Intermediate level knowledge of PowerShell Scripting and basic level VB scripting in support of automating application installations.
  • Operational knowledge of the Microsoft Intune product family including Microsoft Configuration Manager with a focus on application creation/integration and deployment.
  • Excellent troubleshooting and logical reasoning skills.
  • Experienced in working in an ITIL-based operations environment using ITSM toolsets such as ServiceNow.

Preferred Skills:

  • Experience in preparing applications for a Citrix environment.
  • Microsoft Certifications MD-100: Windows 10, MD-101: Managing modern desktops or MD-102: Endpoint Administrator.
  • Experience supporting multiple customer environments simultaneously.
  • Experience working in an international environment.

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