
Database Administrator Support Specialist
1 day ago
Job Overview
As a Technical Support Specialist, you will provide high-quality technical assistance for applications built on the Informix database platform. This role requires an individual with extensive experience in database administration and development, as well as strong troubleshooting and problem-solving skills.
Key Responsibilities:
- Provide technical support for Informix-based applications.
- Troubleshoot and resolve application issues related to Informix, Embedded C, ISAM, ESQL, and C programming.
- Perform system monitoring, health checks, and performance tuning.
- Manage application deployments and updates.
- Perform root cause analysis and implement corrective actions.
- Support and maintain Informix database environments.
- Monitor database performance and identify potential issues.
- Perform database backups and restores.
- Optimize database queries and performance.
- Manage database security and access controls.
- Develop and maintain Embedded C and C programs for application functionality.
- Debug and troubleshoot Embedded C and C code.
- Optimize code for performance and efficiency.
- Develop and maintain applications using ISAM and ESQL.
- Troubleshoot and resolve ISAM and ESQL related issues.
- Optimize ISAM and ESQL queries and performance.
- Develop and maintain AWK scripts for data processing and automation.
- Utilize AWK scripts for log analysis and reporting.
- Automate system administration tasks using AWK scripts.
- Manage and track support tickets and issues using a ticketing system.
- Document solutions, best practices, and knowledge base articles.
- Provide training and support to end-users.
- Work closely with development teams, database administrators, and end-users.
- Communicate effectively with stakeholders at all levels.
- Participate in team meetings and knowledge sharing sessions.
Requirements:
- 5-12 years of experience as a Technical Support Specialist with a focus on Informix.
- Strong knowledge of Informix database administration and development.
- Proficiency in Embedded C and C programming.
- Hands-on experience with ISAM and ESQL.
- Experience with AWK scripting for data processing and automation.
- Strong troubleshooting and problem-solving skills.
- Experience with application deployment and maintenance.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
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