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Reporting Solutions Expert

2 weeks ago

Chennai, Tamil Nadu, India Firstsource Full time
About the Role

We are seeking a Reporting Solutions Expert to join our team at Firstsource. As a key member of our analytics team, you will play a vital role in delivering high-quality reports and analytics that inform business decisions and drive growth. Your primary responsibilities will include:

- Designing and implementing data visualization solutions to present complex data insights in an easily consumable format, enabling data-driven decisions across the organization.
- Developing and maintaining reports and dashboards to track key performance indicators (KPIs) and metrics that measure business success.
- Collaborating with stakeholders to understand reporting requirements and delivering accurate and timely reports that meet their needs.
- Identifying trends, patterns, and anomalies in data to provide valuable insights and recommendations that drive business growth.
- Supporting ad-hoc reporting requests and providing analytical support for special projects that require expertise and attention to detail.
- Documenting reporting processes and methodologies to ensure consistency and repeatability across teams, which promotes efficiency and knowledge sharing.
- Mentoring and guiding junior team members, providing guidance and support as they develop their skills and expertise.

The ideal candidate will possess strong analytical and problem-solving skills, with experience working with large datasets and leveraging data visualization tools to communicate findings.