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Quality Assurance Lead

3 weeks ago

Chennai, Tamil Nadu, India EXL IT service management Full time

About Our Team:

We are a team of experienced professionals dedicated to delivering high-quality IT service management solutions.

Job Description:

We are seeking an experienced Assistant Manager to join our quality assurance team. As a key member of our team, you will be responsible for ensuring that our coding standards and quality expectations are met.

Responsibilities:

  • Maintain subject matter expertise in life sciences and paramedical fields
  • Develop and implement quality assurance processes and procedures
  • Lead and manage teams to achieve production and quality goals
  • Conduct training sessions and educate teams on new processes and technologies
  • Analyze data to identify trends and areas for improvement

Qualifications:

  • 7-12 years of experience in coding with quality assurance experience
  • CPC certification and/or CPMA certification
  • Life science or paramedical degree
  • Experience in team lead roles and inventory management
  • Strong analytical and problem-solving skills
  • Ability to motivate and guide teams to achieve production and quality goals

Why Join Us:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment