System Operations Specialist

14 hours ago

Hyderabad, Telangana, India beBeesystemoperationsspecialist Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

**Job Opportunity:** System Operations Specialist

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We are seeking a highly skilled professional to fill the role of System Operations Specialist. As a key member of our team, you will be responsible for ensuring the stability, performance, and continuous improvement of global IT systems and integrations.

This role involves analyzing incidents, implementing sustainable fixes, coordinating with cross-functional teams, and driving automation and process enhancements to improve operational efficiency. By combining technical expertise with strong collaboration skills, you will ensure seamless business operations and alignment of IT services with sector objectives.

Key Responsibilities:

  • Ensure operational stability of global IT systems by monitoring, analyzing, and resolving incidents within SLA to minimize business disruption.
  • Lead root cause analysis (RCA) for recurring issues, propose sustainable fixes, and coordinate implementation with development, infrastructure, and third-party teams.
  • Drive automation and process improvements to enhance system reliability, reduce manual interventions, and increase efficiency in sustainment activities.
  • Collaborate cross-functionally with business stakeholders, integration teams, and vendor partners to align IT service delivery with global priorities and operational needs.
  • Maintain up-to-date system documentation and ensure configuration, change, and release processes are followed in compliance with IT governance.
  • Provide proactive recommendations for system optimization, capacity planning, and forward-looking enhancements to support business growth.

Qualifications:

To succeed in this role, you will require a Bachelor's degree in Computer Science, Information Technology or a related field. Additionally, you should possess excellent analytical and problem-solving skills, as well as strong communication and collaboration abilities.

We are committed to fostering a culture of innovation and excellence, and we offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.

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