Senior Infrastructure Engineer

2 weeks ago

Hyderabad, Telangana, India Thomson Reuters Full time
About the Role

In this opportunity as Senior Infrastructure Engineer, you will work with application teams to manage and support applications into production.

  • Develop and implement continuous improvement strategies for an on-going support model including release and change management for maintaining strategic environments (production, non-production etc.)
  • Provide well-written documentation and technical presentations on projects supported by the team.
  • Utilize diagnostic and debugging tools to aid in troubleshooting efforts, including 24x7 rotating pager support.
  • Coordinate the implementation of application monitoring, establish support documentation, and provide training on products and procedures.
  • Provide technical assistance on the troubleshooting, and performance tuning of the supported environment(s)
About You

You're a fit for the role of Senior Infrastructure Engineer if your background includes:

  • 3-4 years of experience in an enterprise-level operations support role, SRE, or TechOps role.
  • Working knowledge of infrastructure components (routers, load balancers, cloud products, container systems, compute, storage, and networks).
  • Expertise in observability and monitoring tools, like Datadog, AppDynamics, Splunk, etc.
  • Deep understanding of Application performance monitoring (APM) and user monitoring.
  • Knowledge of Infrastructure as Code (IaC): AWS Cloud Formation, Ansible, Terraform, etc. Apply standards of cloud compliance to application design to achieve reliability
  • Experience with Load balancers and AWS services such as AWS ECS, EMR, State Machines/ Step Functions, CloudFormation, CloudWatch, Lambda, SQS, ECR, Fargate, Elastic Search, networking concepts, etc.,
  • Solid understanding of ITSM process, SI/SLO/SLA management, incident resolution, and automation techniques.
  • Ability to analyze application and server logs, error interpretation.
  • Incident response and recovery: SREs are responsible for responding to incidents and implementing processes for incident response, monitoring, and automated recovery.
  • Scripting knowledge in Pyhton, Poweshell, Bash, shell scripting
  • Working knowledge of ITIL Change and Incident management processes.
  • Excellent written and verbal communication skills and strong collaboration skills.
Estimated Salary Range

$120,000 - $160,000 per annum, based on location and experience.

Benefits

We offer a comprehensive benefits package, including hybrid work model, wellbeing programs, culture of equality and diversity, learning & development opportunities, and social impact initiatives.

About Us

Thomson Reuters is a global business that relies on diversity of culture and thought to deliver on our goals. We seek talented, qualified employees in all our operations around the world, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

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