Quality Assurance Specialist

1 month ago

Mumbai, Maharashtra, India DEPT Full time

About Us

At DEPT, we're a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for global brands. Our team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Job Summary

We're seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services. This includes developing and implementing quality assurance strategies, conducting regular audits and inspections, and collaborating with cross-functional teams to define quality metrics and monitor performance.

Key Responsibilities

1. Develop and implement quality assurance strategies and procedures to maintain and improve product and service quality.
2. Conduct regular audits and inspections to assess compliance with quality standards and regulations.
3. Collaborate with cross-functional teams to define quality metrics, establish quality goals, and monitor performance against targets.
4. Perform data analysis and interpret quality-related data to identify trends, patterns, and areas for improvement.
5. Develop and maintain quality documentation, including standard operating procedures, work instructions, and quality manuals.
6. Conduct internal process and system audits to identify non-conformities and recommend corrective actions.
7. Stay up to date with industry trends, regulations, and best practices in quality management.

Requirements

1. Bachelor's degree in a relevant field (e.g., Quality Engineering, or related discipline). Additional certifications in quality management (ISTQB Certification) are a plus.
2. Strong knowledge of quality management principles, methodologies, and tools (e.g., Selenium, JMeter, Six Sigma, Lean, ISO standards).
3. Proficient in data analysis and reporting, with the ability to extract meaningful insights and present findings to stakeholders.
4. Excellent attention to detail and problem-solving skills.
5. Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
6. Familiarity with quality management systems and their implementation.
7. Knowledge of relevant regulatory requirements and industry standards.

What We Offer

At DEPT, we believe our work is its best when our people feel safe and free to be themselves. We're committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone's identity, background, beliefs, lifestyle, or disabilities. We're passionate about making a positive impact on the world and are always looking for talented individuals to join our team.

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