Identity Management Architect

3 weeks ago


Mumbai, Maharashtra, India WNS Global Services Full time
Job Description

WNS Global Services seeks a highly skilled Identity Management Architect to lead the design, implementation, and support of Identity and Access Management (IDAM) solutions for our clients. As an integral member of our team, you will provide strategic and technical expertise to ensure the security, compliance, and operational excellence of our IDAM solutions.

Key Responsibilities:

  1. IDAM Solution Design & Architecture:
  • Design and architect enterprise-level IDAM solutions using multiple technologies, such as Okta, Microsoft Entra ID, Ping Identity, and other similar platforms.
  • Develop and implement identity lifecycle management strategies, including provisioning, deprovisioning, role-based access control, and identity governance.
  • Create Single Sign-On (SSO), Multi-Factor Authentication (MFA), and authentication and authorization models using protocols like SAML, OAuth, and OpenID Connect.
  • Develop solution blueprints and high-level architecture diagrams, ensuring scalability, security, and compliance.
Implementation & Delivery:
  • Lead the end-to-end implementation of IDAM projects, including requirements gathering, solution design, integration, testing, and post-implementation support.
  • Collaborate with cross-functional teams to integrate IDAM solutions with various enterprise applications and platforms, including cloud, on-premises, and hybrid environments.
  • Manage the deployment of Privileged Access Management (PAM) and Privileged Identity Management (PIM) solutions to secure sensitive accounts and resources.
  • Configure and maintain identity federation services for seamless access between multiple trusted identity providers.
Multi-Technology Expertise:
  • Provide subject matter expertise on multiple IDAM technologies, including directory services, cloud identity providers, and identity federation.
  • Evaluate and recommend new IDAM tools and technologies to enhance security and streamline identity management processes.
  • Manage upgrades and migrations between different IDAM solutions, ensuring minimal disruption and high availability of services.
Operational Support & Troubleshooting:
  • Provide L2/L3 support for complex identity-related incidents and service requests, working closely with IT operations and support teams.
  • Monitor, analyze, and troubleshoot authentication issues, access control failures, and policy misconfigurations across multiple platforms.
  • Optimize performance and functionality of IDAM solutions by regularly reviewing system logs, implementing best practices, and fine-tuning configurations.
Compliance & Security Management:
  • Ensure IDAM solutions comply with regulatory requirements and industry standards, such as GDPR, HIPAA, and ISO 27001.
  • Implement identity governance frameworks to enforce access policies, conduct periodic access reviews, and ensure least privilege principles.
Collaboration & Stakeholder Engagement:
  • Act as a trusted advisor to clients and internal stakeholders, providing technical guidance and expertise on identity management strategies.
  • Work closely with the sales and presales teams to provide input on proposals, client presentations, and RFP responses.
  • Communicate effectively with business owners to understand access needs, propose solutions, and resolve identity-related issues.
Training & Knowledge Sharing:
  • Mentor junior engineers and provide training on IDAM best practices, tools, and technologies.
  • Develop and maintain comprehensive documentation, including solution designs, user guides, and SOPs.
Continuous Improvement:
  • Stay current with industry trends, emerging technologies, and security threats related to identity and access management.
  • Participate in community forums, attend training sessions, and pursue relevant certifications to enhance expertise in the IDAM domain.

Requirements:

  • 8-14 years of progressive experience in identity and access management, with a focus on architecture, solution delivery, and operations.
  • Experience in managing multi-platform IDAM environments, integrating cloud and on-premises identity solutions.

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Relevant certifications, such as Okta Certified Professional, Azure Security Engineer, or similar.
  • Proficiency in IDAM protocols (SAML, OAuth, OIDC) and technologies (Okta, Azure AD, PingFederate, ForgeRock).
  • Experience with Privileged Access Management (PAM) and Identity Governance and Administration (IGA) tools.
  • Strong understanding of Active Directory, LDAP, and directory synchronization tools.


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