US Medical Operations Specialist

2 weeks ago


Bengaluru, Karnataka, India Lilly Full time
Unlock the Power of Data-Driven Decision Making

We're seeking a talented professional to join our team at Lilly, a global healthcare leader, to drive cutting-edge technology-driven business operations. As a key member of our team, you will be responsible for operating the omnichannel recommendation engine platform (ZAIDYN) to drive SF and marketing campaigns for Eli Lilly USA.

Key Responsibilities:
  • Manipulate and mine large data sets using SQL to drive personalized marketing campaigns
  • Develop and implement process improvements to enhance the efficiency of our operations
  • Collaborate with cross-functional teams to integrate the recommendation engine platform with other Lilly SF and marketing operations platforms
  • Ensure seamless execution of operations programs that use data-driven decision engines
Requirements:
  • Bachelor's degree in a quantitative or IT-related field
  • At least 3 years of experience in manipulating and mining large data sets using SQL, with a focus on process improvement and innovation
  • Strong understanding of how technology-driven data management and analytics drive better personalized marketing campaigns
  • Excellent verbal and written communication skills to enable successful delivery in a dynamic environment
Preferred Qualifications:
  • Prior experience in executing operations programs that use data-driven decision engines, in sales or digital marketing
  • Certifications in SQL or other querying/programming languages, project management certifications
  • Experience working in Agile/Scrum setups, using JIRA or other relevant platforms
  • Fundamental understanding of the digital marketing ecosystem, including customer data, analytics, content creation and management, A/B testing

Lilly is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that reflects the communities we serve.



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