Tamil Nadu Magazine Circulation Director
4 days ago
We are seeking a highly strategic and results-oriented business leader to oversee magazine circulation operations. This role is crucial for developing and executing effective distribution strategies, managing customer relationships, and driving significant revenue growth in the Tamil Nadu market.
Key Responsibilities:- Circulation Strategy & Planning: Develop comprehensive mailing lists and create targeted promotions for catalog sales. Analyze customer responses both before and after mailings to inform and refine distribution strategies for optimal impact.
- Production & Distribution Coordination: Coordinate seamlessly with production units to finalize master copies for timely delivery.
- Database Management: Maintain and update the circulation database for all customer service transactions, ensuring data integrity and accessibility.
- Customer Service & Support: Provide timely and effective responses to all customer queries. Swiftly and effectively deal with retailers' concerns, ensuring high satisfaction.
- Reporting & Analysis: Prepare detailed customer service reports and weekly sales reports for management. Additionally, prepare management reports, presentations, charts, and graphs for business meetings.
- Sales & Revenue Generation: Determine business forecasts and develop robust strategies to meet and exceed revenue goals. Drive strong secondary sales to consistently increase primary sales.
- Marketing & Promotions Support: Support broader marketing initiatives and oversee various promotions and email offers to enhance circulation and engagement.
- Excellent communication skills, both verbal and written, essential for internal and external interactions.
- Strong organizational & management skills to oversee multiple facets of circulation.
- Sound knowledge of the Tamil Nadu market, specifically related to publication circulation.
- Energetic and organized with strong public relations skills.
- Proven ability to deal with retailers' queries and complaints swiftly and effectively.
- Demonstrated ability to develop stronger relationships with customers that lead to higher sales.
- Strong problem-solving ability with inherent leadership and team player qualities.
- Possesses the drive to make good secondary sales, thereby increasing primary sales.
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