IT Support Specialist

2 days ago

Thrissur, Kerala, India beBeeSoftware Full time ₹ 17,28,000 - ₹ 24,24,000

We are seeking an expert to lead the installation and licensing process for our software. The ideal candidate will have a strong background in technical support, product management, or IT-related roles.

Key Responsibilities
  • Provide technical assistance and troubleshooting to customers, resolving issues related to software installation and runtime, licensing, and ensuring minimal downtime.
  • Define and own the long-term vision for the IT-facing components of our software, proposing and prioritizing key feature improvements.
  • Collaborate closely with development, QA, and product teams to align IT-facing product features with overall business goals and customer needs.
Requirements
  • Bachelor's degree in Information Technology, Engineering, Computer Science, or a similar technical field.
  • Relevant fields of study: Software Engineering, IT Systems, or Network Administration.
  • 3-5 years of experience in technical support, product management, or IT-related roles, preferably in the software or engineering industry.
  • Prior exposure to customer-facing support roles, particularly in a technical capacity.
  • Experience with software installation, licensing management tools, and troubleshooting complex issues.
  • Familiarity with various operating systems and understanding of software installation and configuration processes across platforms.
  • Knowledge of Python or a similar scripting language.
  • Excellent written and verbal communication skills.
Benefits

This role offers a unique opportunity to work with cutting-edge technology and collaborate with a talented team of professionals.

Other Requirements

The successful candidate will be able to adapt quickly to new technologies and workflows, and will be passionate about delivering exceptional customer experiences.

  • IT Support Specialist

    5 days ago

    Thrissur, Kerala, India beBeeITSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    We are seeking a highly skilled professional to join our team as an IT Support Specialist. This individual will be responsible for providing technical assistance and support for desktop computers, troubleshooting issues, diagnosing hardware and software problems, resolving network connectivity issues, and installing new equipment.As an IT Support Technician,...

  • Business Support Specialist

    5 days ago

    Thrissur, Kerala, India beBeeCompliance Full time ₹ 40,00,000 - ₹ 80,00,000

    About the Role:We are seeking a highly motivated and organized professional to join our team as a Business Support Specialist. In this role, you will assist in preparing and reviewing statutory documents, support compliance with regulatory requirements, and maintain accurate records.This is an excellent opportunity for individuals who enjoy working in a...

  • HR Support Specialist

    5 days ago

    Thrissur, Kerala, India beBeeTalent Full time ₹ 20,000 - ₹ 50,000

    HR Support Specialist OpportunityWe are seeking a skilled and detail-oriented HR Support Specialist to join our team. In this role, you will be responsible for assisting with the full recruitment cycle, from initial outreach to onboarding.Candidate Sourcing: Utilize various platforms to identify potential candidates and build a strong talent...

  • Desktop Support Specialist

    7 days ago

    Thrissur, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Desktop Support SpecialistSummary:As a key member of our IT team, the desktop support specialist is responsible for providing expert technical assistance to employees with computer-related issues. This includes troubleshooting hardware and software problems, installing and configuring new equipment, and ensuring that all systems are running...

  • IT Infrastructure Support Specialist

    7 days ago

    Thrissur, Kerala, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: IT Infrastructure Support SpecialistAt our organization, we are seeking a skilled and experienced IT Infrastructure Support Engineer to join our team. As a key member of our support team, you will be responsible for providing technical assistance and troubleshooting skills to ensure the smooth operation of our infrastructure.Bachelor's degree in...

  • AV System Support Specialist

    6 days ago

    Thrissur, Kerala, India beBeeAVSupport Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OverviewWe are seeking a skilled AV Support Specialist to manage and maintain our AV systems for seamless day-to-day operations of meetings, conferences and events.

  • Client Support Specialist

    1 week ago

    Thrissur, Kerala, India beBeeClientSupport Full time ₹ 40,00,000 - ₹ 70,00,000

    Job TitleWe are seeking a skilled Client Support Specialist to join our collaborative, client-focused environment.About the RoleThe ideal candidate will play a crucial role in delivering exceptional client service while working in a supportive team. Responsibilities include:Proficiency in Advanced Excel and CRM platformsExcellent verbal and written...

  • Education Support Specialist

    4 days ago

    Thrissur, Kerala, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Transform Your Career in Education SupportSchool management and administration have never been easier. Our mission is to revolutionize the way small schools and micro schools operate.We're a pioneering EdTech company, with thousands of educators, students, and administrators using our platform every day, and growing fast.As an Education Support...

  • Customer Support Specialist

    8 hours ago

    Thrissur, Kerala, India beBeeCommunication Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Support SpecialistWe are seeking a professional with exceptional communication skills and a proactive approach to delivering top-notch customer experiences.Main Responsibilities:Contact customers via phone, email, and chat platforms to resolve their inquiries and concerns.Provide detailed information about products, pricing, and availability to...

  • Education Support Specialist

    2 days ago

    Thrissur, Kerala, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Support RoleWe are seeking a highly skilled and motivated individual to join our support team as a Customer Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to educators, school administrators, and tech coordinators.Job Responsibilities:Initial Point of Contact: You will...