Senior Technical Operations Manager
2 days ago
We are seeking an experienced professional to lead our Release Management and DevOps initiatives. The ideal candidate will have a strong background in Change Request creation, cross-team coordination, and automation-driven delivery pipelines, along with excellent communication skills to effectively collaborate with diverse stakeholders.
Key Responsibilities:- Plan, schedule, and manage software releases across multiple environments.
- Ensure timely and quality delivery of releases with minimal disruption.
- Maintain release calendars and coordinate with stakeholders for alignment.
- Create, track, and manage CRs through their lifecycle.
- Ensure compliance with internal governance and external audit requirements.
- Collaborate with business and technical teams to assess impact and risk.
- Act as a liaison between development, QA, infrastructure, and business teams.
- Facilitate release readiness meetings and post-release reviews.
- Resolve conflicts and dependencies across teams to ensure smooth delivery.
- Implement and maintain CI/CD pipelines using tools like Jenkins, GitLab, Azure DevOps, etc.
- Monitor and optimize deployment processes for scalability and reliability.
- Drive adoption of Infrastructure as Code (IaC) and containerization (Docker, Kubernetes).
- Demonstrate strong verbal and written communication skills.
- Effectively convey technical and non-technical information to stakeholders at all levels.
- Foster a collaborative environment across geographically distributed teams.
- Maintain detailed release notes, CR logs, and deployment documentation.
- Provide regular status updates and metrics to leadership.
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