Technical Lead Software Engineer
3 weeks ago
We are seeking a highly skilled Senior Staff Software Engineer to join our Conversation Intelligence Team. As a key member of our team, you will play a vital role in building the most intelligent assistant for the sales engagement domain.
As a Senior Staff Software Engineer, you will work closely with customers, applied scientists, and product managers to shape the future of Kaia. You will own features from design to implementation and have plenty of opportunities to interact with customers directly.
You will be exposed to cutting-edge technologies in ML and cloud-driven development to help Kaia reach the next level in conversational understanding and system scalability.
Responsibilities- Partner with product managers, designers, and analysts to deeply understand user needs and build a product that serves those needs.
- Work with commercial and open-source real-time communication software to manage calls, meetings, and security.
- Apply machine learning, NLP techniques, and GenAI capabilities to create smart features.
- Set direction for the team and guide engineering vision.
- Find quick ways to prototype and test possible solutions to large problems.
- Look up and down the stack for the best return on investment for any given pain point.
- Work on one of the most visible parts of Outreach's product - to both customers and the rest of our organization.
- Improve the team and company - you will be an active participant in our culture (mentorship, interviewing, and new initiatives).
- Owning relationships with other engineering teams and collaborate with other functions within Outreach.
Basic Qualifications:
- 12+ years of professional software development experience.
- Previous success developing and shipping large-scale web applications and skilled with web technologies including Javascript/Typescript, HTML, CSS, and React.
- Experience with cloud-based service applications and shipping production quality code in Java, Go, or C++.
- Familiarity working with machine learning, NLP, or GenAI.
- Proven track record of senior technical leadership at a company with a strong engineering culture.
- Strong knowledge of shipping impactful and complex software projects.
- Ability to set technical and cultural standards for engineers.
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