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Customer Service Team Lead
1 month ago
About the Role:
We are seeking an experienced Customer Service Team Lead to join our team at Smart Work Consultants. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.
Key Responsibilities:
* Lead a team of customer service representatives to achieve sales targets and provide excellent customer service
* Develop and implement sales strategies to drive revenue growth
* Conduct regular team meetings and provide feedback to team members
* Collaborate with other departments to ensure seamless customer service
Requirements:
* 10+ years of experience in customer service and sales
* Proven track record of success in leading a team and achieving sales targets
* Excellent commercial acumen and business skills
* Strong leadership and communication skills
* Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
Location:
T Nagar, Chennai.
Experience:
10+ Years
